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Swinomish RV Park

12885 Casino Dr
Anacortes, WA 98221
No Email Address
1 Review
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Swinomish Hotel/Casino/RV Park Review The Hotel requires that RV’s pay a RV parking Fee to stay in the parking lot. $10 to $30 plus tax according to Security. They do not charge cars to stay in the parking lot! I find this ridiculous that RV must pay to be able to go to the Casino play Slots/Bingo and eat food at the Casino. RVs are parked in a little used vacant part of the parking lot and no services are used except in my case one car parking spot. They do have a substandard RV Park that has very limited services and very low power (about 90 volts or less), which can damage your electrical and electronic equipment. Which it has done to me! My power supply and my fridge were damaged and I had to replace them at my cost, as the manufacture would not honor the warranty. Camping World in Burlington had my RV for about eight months trying to get the manufacture to pay. I agree with many of the reviews posted on line, many which are as follows. In the fifteen or so years we have visited Northern Lights/ Swinomish Casino/RV Park there has been no real improvements and little maintenance to the RV Park, lights, damage plugs and pipes are repaired when someone complaints about them in writing. No facilities for the RV campers, no washrooms, no showers, no laundry, and sewer connector located between RV where the picnic tables are located, not pleasant to eat or sit at. Train runs right beside the camp ground at all times of the day and night, sounds its air horn three times before crossing the rail bridge, wakes everyone up at around 4AM in the Hotel and RV Park. Hotel has taken over reservations from the casino and wants everything charged to your credit card, they have to call a supervisor if you want to pay in cash and they still may charge your credit card which will take months to get a refund. Hotel does not take reservations but assigns campsites regardless of the size and type of RV. They have been very unorganized and it can take some time to check in. Power is low, (about 90- Volts) you must have a cable box to get cable and channels are very iffy, possible due to the low power. Water pressure is very high so be sure to use a pressure regulator. A large air conditioner is located behind the hotel next to the RV Park that can be quite noisy, Ducts can pulsate and some times has a high frequency noise that only some people can hear, I am one that can hear it and have to use ear plugs to sleep and not get a head ache. Finding your way into the RV Park is difficult and at night as it is very poorly lighted. Wifi is intermittent; you can connect to the router but not the Internet. Site numbers are difficult to see they are now painted on road where road dirt will obscure them, before they were on posts. They water the grass at inappropriate times, it can be a real challenge to get between the RV park and hotel especially at night as you can hear the sprinklers but can not see them. Granted the Casino is open 24/7 so no mater what time they turn on the sprinklers someone will get wet, but they could have them on between 1 and 4AM instead of the busy times of the day, timers are set by the lawn maintain people who, I do not think have considered that people need to get back and forth between the hotel and RV park. There is not much of a variety of food offered at Swinomish just about all of it is very spicy and is more for the Spanish palate, which maybe is there customer base. They went high class and fancy after the Hotel was built. As no washrooms for the RV Park I have witnessed some disgusting acts. When camping in site 11 I had to take my dog for a walk at 4AM and saw someone squatting at the rear of their RV in site 8. Later after they left I realized he had taken a dump behind the RV. I called the Casino and they sent someone out with a dustpan and broom to clean it up. While staying in site 32, I saw two people in site 33 who had a van, not an RV, use a bucket to go to the bathroom, later when it got dark they dumped the bucket in the long grass. I have also seen the same thing happen at the Silver Reef Casino. Another time we stayed in site 20, at least 10 people with five cars stayed in site 21 in a large popup camper. In the morning I witnessed both men and women taking a pee behind their RV and two males took a pee in the area behind my slide out where my power cord, water hose and cable cord is. I expect this also happened during the night, which I did not see. After they left I got my hose and washed the area. When you see something on the ground don’t assume someone did not clean up after their dog! I realize that the Hotel cannot control the discussing actions of some of the campers but providing services such as washrooms would greatly reduce this activity. Or only lettings RV that are self-contained use the RV Park. Some campers have nothing more than a Van or pickup with a canopy; they must think they are staying in a full service RV park and do not want to walk to the Hotel to go to the bathroom or get wet from the sprinklers. They give themselves a high positive rating I suspect the positive rating are by employees. Room Tip: Do not park RV in parking lot. See more room tips Stayed June 2014, travelled as a couple 2 of 5 stars Value 3 of 5 stars Location 1 of 5 stars Sleep Quality 1 of 5 stars Cleanliness 2 of 5 stars Service Less Was this review helpful? Yes 25 Ask Bill W about Swinomish Casino & Lodge This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC Dallas W, General Manager at Swinomish Casino & Lodge, responded to this review, 10 June 2014 Our sincere apologies that your experience in our RV Park did not meet your expectations. I’d like to thank you for sharing your experience on TripAdvisor, providing a forum for us to address your concerns. We have a 35 space RV Park available for overnight stays at a nightly fee, current summer rates are $30 for a back in w/30 amp full service hook up and $35 for a pull through w/50amp full service hookup. We do not have dedicated restrooms for the RV Park, however, restrooms are located within the lodge lobby approximately 25 yards away from the RV park and are available 24 hours a day. If guest behavior described is brought to our attention, we will address and potentially evict from our property. A dedicated RV building with full bathrooms and guest laundry is in our expansion plans and we hope to start this project soon. We also provide an overflow lot for RV’s looking to stay overnight when the park is at capacity at a pro-rated nightly fee. There is not charge for RV’s to park for daily use of the casino in our general parking lot, we do not however, allow RV’s to stay in the general parking lot overnight at no charge. We do indeed take advance RV reservations similar to hotel reservations, complete with confirmation number and confirmation letter sent to each and every guest who books in advance. Day of/drive up reservations are available given there is availability in the RV Park, however, not advised as we often sell out on weekends and regularly during the summer months. We’ve attempted to set our sprinkler schedule at a time when the RV foot traffic is minimal, this is a difficult task in a 24 our facility, however, we will continue to monitor and adjust accordingly. We offer multiple food outlets all various price points including the Bingo Deli, the Two Salmon Buffet, 24 hour Ten Sports Bar, and our upscale steak & seafood restaurant 13moons. Thank you again for your feedback, don’t hesitate to reach out to me directly should you want to discuss your past or a future experience. Best Regards, Dallas Widmark Lodge General Manager Report response as inappropriate This response is the subjective opinion of the management representative and not

Received from Bill Wright for visit in Jun 2009

Site Number:21
Stay Again? NO

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