Search Reviews

Search by State
  Great Lakes
North Central
North Eastern
North Western
South Eastern
South Western
South Central
California & Nevada
Hawaii & Alaska
Western Canada
Eastern Canada
Submit Your Review

About Us

Contact Us

Site Map


« Back

Palmer Gulch KOA

Highway 244
Hill City, SD 57745
No Email Address
3 Reviews
Submit Your Review
We just returned from 6 days/5 nights at the Palmer Gulch Lodge. The resort/KOA campground offered many activities for our 7 and 8 year old. We loved the location of the resort which was just a short distance to many local attractions such as Mt. Rushmore, Crazy Horse and Custer State Park. We were unfortunately very disappointed in the row cabin that we stayed in. We booked this vacation within the last month and felt very fortunate that they had availability for the dates we needed. Well now we know why- the row cabins were disgusting!! For $189.47 a night we were so disappointed. We attempted moving to a different cabin but the resort could not accomadate us, so we just put on a happy face for our kids during our stay. When we arrived in our row cabin my daughter pointed out very quickly the hole in the bathroom floor. She was quite concerned during the stay of her foot falling thru the floor as it not only had a hole but a very large soft spot as well. As we were settling in our row cabin, our son pointed out all the cheetos left on the floor from prior guests! They definately did not vacuum!! The first morning of our stay we had absolutely NO hot water for showers. We called the front desk to make them aware of the situation and I do have to say that they responded very quickly. Within 5 minutes they had someone trying to fix the issue. We were informed that they would have to replace the hot water heater for the row cabins. We were fine with that, we had already endured ice cold showers!! When we checked in we were informed that if we wanted fresh towels we would have to take the dirty towels ( and we needed to count them) to the front desk (which was a drive from our row cabin) to be washed and then we had to pick them up later that day after 4pm.We had to do this daily if we wanted fresh towels every day. Can you believe for $189 a night we had to do this?!! We have stayed at other cabins for this price and have always had fresh towels delivered to the cabin and dirty ones picked up. ( And we have never had to count them!) On the second day of our stay we realized we had other guests staying with us in the cabin- ANTS!! When I went to make coffee I noticed ants crawling up and down the wall. Our guests stayed with us until we left! We met some very nice people during our stay and were able to get a look at Cabin #15- It was quite nice in comparison to ours but the friends we had met that were staying in this cabin felt that it was not very clean either. They noticed cobwebs and dead bugs. Some other people we met stayed in the row cabin next to us for 2 nights and then moved to the lodge. They said the lodge was much nicer than the row cabin and believe it or not even less money! The resort is very nice with many activities for the kids. The stables were nice. We went on the chuckwagon dinner whick was fun and the food was wonderful. We rented an ATV and went on trails, this was very fun, the trails could have been marked better, we got a little turned around coming back. We ate at the Ponderosa Restaurant and Armadillas snack shop at the resort and both were very good- the service at both places were great. The KOA general store was very large and offered almost anything that you may have forgotten. Our children loved the 2 large pools and jumping pillow, water slide, miniature golf, and splash park. You do get charged a daily rate "Resort Fee" to enjoy all of these activities and it is $6.00 daily not $5.00 as the web site states. Overall we were pleased with the resort/campground but were very disappointed in the cabin. We would return to Palmer Gulch but would not ever stay in a row cabin. It is really very ridiculous that they charge as much as they do for the row cabins. We stayed in a Super 8 hotel on our way home in Sioux City, Iowa and it was so clean in comparison to Palmer Gulch and we only paid $60.00 for the night (1/3 of what we paid a night at Plamer Gulch). I hope this review helps others not make the same mistake we did! My ratings for this hotel Value Rooms Location Cleanliness Service Sleep Quality

Received from R. for visit in Jun 2010

Site Number: Row cabin
Stay Again? NO
Wonderful family park with lots of activities... great store for groceries, not over-priced. We loved the on-site horse trail rides. We realize this was bike week, but even though we had reservations months ahead, we were placed in a "tent-sized" site, and our toy hauler was barely squeezed in! Thank goodness there was not a camper behind us to the back left, because we had a "catty-corner" back out up a hill - very poor parking area for our rig and very nerve-wracking. Customer service was excellent, however - we will definitely come back here, but will request specific sites next time around.

Received from Anon for visit in Aug 2006

Site Number: None
Stay Again? YES
There are over 500 sites at this campground and many of them are just packed in together, so there is no much privacy. If you have a tent, there are some secluded and wooded sites off on their own. But there is so much to do here, just be careful of the extra charges, they can really add up. The kids loved the pancake breakfast, waterslide, and ice cream. They do offer a shuttle to Mt. Rushmore and Carzy Horse, which we used so we wouldn't have to drive the RV.

Received from Angee J for visit in August 2005

Site Number: None
Stay Again? YES

Copyright © 2011, CampgroundReport.com. All rights reserved.
Content on CampgroundReport.com is copyrighted and may not be reproduced without written permission.